We’re thrilled to announce an exciting change in our journey.
From Monday 6th April 2026, SMARTit will begin trading under our brand‑new name: IT Monkey.
This isn’t just a new logo or a new website — it’s a bold step forward that reflects who we are today: modern, energetic, friendly, and fully focused on making IT support simple, stress‑free, and refreshingly human.
Why the Change?
Over the years, our team, our services, and our approach to support have evolved. We’ve grown beyond traditional IT support, and we wanted a brand that shows that growth while staying true to our personality and values.
IT Monkey captures the spirit of how we work:
- Approachable
- Agile
- Problem‑solving
- Ready to swing into action whenever you need us
We wanted a name and identity that felt fun, memorable, and unmistakably us. IT Monkey brings all of that to life.
Same Company. Same People. Same Service.
While our trading style is changing, everything else remains the same.
We are still The SMARTit People Limited, with:
- The same ownership
- The same trusted team
- The same high‑quality service
- The same commitment to keeping your technology running smoothly
- No changes to our banking details
You can continue working with us exactly as you do now.
What About Email Addresses and Contact Details?
As part of our new trading identity, we’re introducing updated contact details:
📧 New Support Email: [email protected]‑uk.com
📞 Support Phone Number: 01306 640920
🌐 New Website: https://it.monkey-uk.com
However, we want the transition to be completely seamless for you.
That’s why all existing SMARTit email addresses will remain active during the transition period. These will be phased out gradually, and we’ll give plenty of notice before any changes are final.
In short: you don’t need to update anything urgently.
What You Can Expect Going Forward
This new chapter gives us the opportunity to refine our services, enhance our communication, and deliver an even better experience to our customers and partners.
You’ll see:
- A fresh new brand identity
- Improved clarity around our services
- The same reliable support you already know and trust
And of course — the same team behind the name.
Thank You for Being Part of Our Journey
Rebranding to IT Monkey marks an exciting moment for us, and we’re grateful to have you with us as we take this next step. Whether you’re a long‑standing customer, a supplier, or a new partner discovering who we are, we’re glad to share this new chapter with you.
We can’t wait for you to experience IT Monkey.
If you have any questions, feel free to contact us — we’re always here to help.
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