Discover the IT Partner That Fits Your Business

Effortless, Affordable IT Support

Microsoft 365 Cloud

We deliver expert implementation and support for Microsoft 365, Azure, and Entra ID, providing secure, scalable cloud solutions tailored to each organization. Our team combines deep technical expertise with advanced licensing knowledge to ensure every deployment is compliant, cost‑optimized, and built for long‑term success.

Outsourced IT

We provide fully outsourced IT support, delivering fast, reliable, and proactive management of your technology environment. Our team acts as your dedicated IT partner—handling day‑to‑day support, security, monitoring, and maintenance—so you can focus on running your business with confidence.

Ad-hoc Computer Support

We offer flexible ad‑hoc IT support for businesses of any size, providing fast, expert help whenever issues arise. Our engineers resolve problems on a per‑incident basis, giving you professional support only when you need it. And with our No Fix, No Fee approach, you never pay unless the issue is successfully resolved.

VoIP Phones and Teams

We provide reliable cloud VoIP solutions with optional Microsoft Teams integration, giving your business flexible, modern communication tools. Our team can also deliver and install on‑site equipment such as handsets, ensuring a smooth setup and seamless user experience from day one.

Hardware

We supply high‑quality computer hardware tailored to your business needs, from desktops and laptops to monitors and accessories. Our team sources reliable, business‑grade equipment from trusted manufacturers and ensures every device is configured correctly for your environment. Whether you need a single workstation or a full office rollout, we provide the right hardware to keep your team productive and secure.

Licensing

We offer expert software licensing services, helping you choose the right licenses for your business while ensuring full compliance and cost‑efficiency. From Microsoft products to specialized business applications, we guide you through the options and supply the licenses you need to keep your systems secure, supported, and fully optimized.

CCTV

We specialize in CCTV solutions using Hikvision and Ubiquiti technologies, providing high‑quality, reliable surveillance tailored to your security requirements. Our team handles system design, installation, and on‑site setup to ensure your cameras and infrastructure are configured for optimal coverage and performance.

Networking

From installing a single network cable or wireless access point to delivering full enterprise‑grade infrastructures, our team can design, install, and support your network to bring your ideas to life.

Cloud/Remote/Home Working

We set up secure and reliable work‑from‑home solutions that keep your team connected and productive wherever they are. From remote access and VPN configuration to cloud services, collaboration tools, and home‑office device setup, we ensure your staff have everything they need to work safely and efficiently outside the office.

Automation

We provide and install professional automation solutions using Home Assistant, including smart switches, lighting, sensors, and other connected devices. Our team designs and configures reliable, secure automations tailored to your business, ensuring seamless control and a smooth, intuitive experience.

WEEE Recycling

We provide compliant WEEE recycling services to help you safely dispose of old or unwanted IT equipment. Our team ensures all devices are collected, processed, and recycled in line with environmental regulations, with secure data‑wipe options available for sensitive hardware. It’s a simple, responsible way to clear out old tech while protecting both the environment and your business.

About IT Monkey’s

IT Monkey is a trading name of “The SMARTit People Limited” who have been trading since 2005 with continuous growth. The founder and director Richard Monckton, started his IT working life for a PC and Server manufacturer – building, testing, repairing, upgrading and supporting systems. He moved to L’Oreal as their IT support manager, having the responsibility over large budgets, enterprise systems and projects. After many years, he left L’Oreal to head up a technical team within a computer support company near London and after witnessing many issues with the support systems and procedures, he resolved to start his own company

Our Mission

Providing effortless, affordable IT support

Opportunities

IT Monkey looks for individuals that want to make a positive addition to our team. We are not actively recruiting at the moment but that doesn’t mean we won’t be in the future! If you feel you would make a significant addition to the team, please send your details to [email protected] and we will keep you on file for the next opportunity

IT Monkey’s

Richard Monckton

Head Monkey

Rob Scott

senior IT monkey

Tracy Parker

BOOK keeping monkey

Laura Arnott

Office monkey

What are you waiting for?

Ready to take the next step? Let’s bring your vision to life! Explore our services and get in touch today for a consultation. Together, we’ll make it happen.

Monkey’s IT News

Neowin

Microsoft 365

Monkey’s News

Why Choosing the Right Microsoft Licensing Partner Matters More Than Price

Microsoft’s platform is evolving faster than ever before. From the rapid[…]

Recent Phishing Incident

Recently, one of our customers experienced a targeted phishing attack that[…]

Testimonials

HW Planning Ltd

A single quick and easy call to SMART IT brought their expertise to bear on bringing Microsoft outlook back to life for the company. Fast and efficient work thank you.

I won’t hesitate in calling you if or rather when I next need assistance.

Hamish Watson

Progression Design

Having worked with Richard and his team for a number of years I have no hesitation in recommending SmartIT. The level of service is great, problems are dealt with swiftly and professionally. At every stage of our company’s growth they have been on hand to support and advise, understanding our needs and concerns all the way!

We look forward to working with Richard and the SmartIT team for many years to come.

Allen Betchley

Your Life

We have used them for a number of years now and found the service to be very impressive. As well as being highly experienced, they are able to identify problems quickly and with no fuss. We have particularly liked the personal nature of how they operate and the fact that you can speak directly to them and are not left on hold or having to press various options to speak with someone. We would absolutely recommend them to anyone – you will not find a better local IT company!

Your Life

Building & Workplace Solutions Ltd

SMARTit have supported Building & Workplace Solutions for over 10 years, in which time their team have provided an exemplary service supporting both our equipment and software. They have always been contactable and their level of knowledge and expertise on software has not only overcome many operating problems, but has also increased productivity.

Building & Workplace Solutions Ltd

Atmospheres

We use Smart IT for all our IT needs and have always found them to be very helpful; they are always at the end of the telephone ready to help when we experience any problems. I would highly recommend them.

Atmospheres

Dorking Dental Centre

I have been a client of Smart IT for over 6 years and I am continually surprised by their knowledge, flexibility and availability. We use several in house software systems which Smart IT are now very knowledgeable about (sometimes more so than the company developing and owning the software). Their recommendations are cost effective and efficient and I certainly feel I get value for money.

Georgina Smith

Hireworks

Smart-It have been giving us an excellent professional service for over 4 years. They always respond extremely quickly either via remote support or an on-site visit.
We completely trust them to look after all our IT requirements in both our office locations. We would highly recommend them and would not go anywhere else.

Hireworks

Mad About Design Ltd

Smart IT have supported our business since we started in 2007. They have listened to our requirements and have built an IT system, that enhances & supports our business. The on-going telephone support gives us peace of mind and the reaction time to issues (which are rare) is speedy and problems fixed promptly.

Fiona Cooke

Global Media Publishing Ltd

Global Media Publishing Ltd have been working with Smart It now for over 2 years.

We have found them to be very professional & very helpful when questions or disruptions have happened. With them being on remote all problems or queries can be sorted quickly. “ A company that certainly knows about computers, applications & solutions”

Global Media Publishing Ltd

Cleanscapes

We’ve always received a first class service from Smart-It and have no hesitation in recommending them. Their response time to queries is extremely quick – far better than any other IT support company I have used in the past and nothing is too much trouble. Smart-It are professional, friendly, dedicated and always give us easy to understand, Jargon Free information and advice.

Cleanscapes

Kepler Partners

We’ve been really impressed with the service received by Smart IT.

Richard and Rob, are friendly, competent and do a good job of keeping our systems up and running.

Kepler Partners

Siric Communications Limited

Really quite outstanding service.

Siric Communications Limited

Contact us

To get in touch with us please complete the following form and we get back to you.

    Registered Office: The SMARTit People Limited, 4 Orchard Hill, Rudgwick, West Sussex, RH12 3EQ

    Co. Registration No. 05337726
    VAT Number. GB857719084
    Registered in England & Wales

    Please find below links to our cookie and privacy policies

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