1. Who We Are
The SMARTit People Limited t/a IT Monkey
Company number: 05337726
Registered office: 4 Orchard Hill, Rudgwick, West Sussex, RH12 3EQ
Email: [email protected]
We are the Data Controller for personal data collected through this website.
2. Personal Data We Collect
Information you provide
Contact details (name, email, phone number)
Enquiry or support messages
Newsletter sign‑ups
Job applications (CVs, cover letters)
Information collected automatically
IP address
Browser type and version
Device information
Pages viewed and navigation paths
Time and date of visits
Cookies and similar technologies (see Section 5)
We do not deliberately collect information about anyone under 18 years old.
3. How We Use Your Data
We use your personal data for the following purposes:
Responding to enquiries submitted via our website
Providing information about our services
Website analytics and performance monitoring
Improving our website and user experience
Sending marketing communications (with your consent where required)
Recruitment and reviewing job applications
Security, fraud prevention, and legal compliance
Legal bases we rely on
Legitimate interests (business operations, website functionality, marketing to existing or business contacts)
Consent (newsletter subscriptions, non‑essential cookies)
Contract (when you request services from us)
Legal obligations (record keeping, compliance)
4. How Long We Keep Your Data
We keep personal data only as long as necessary:
Website enquiries: up to 24 months
Marketing contact data: until you unsubscribe or after 24 months of inactivity
Recruitment data: 6–12 months unless you agree to a longer period
Server logs/website analytics: typically 6–24 months
After this, data is deleted or anonymised.
5. Cookies and Tracking Technologies
Our website uses:
Essential cookies – required for the site to function
Analytics cookies (e.g. Google Analytics, Cloudflare) – to understand website usage
Marketing or advertising cookies (if applicable)
Non‑essential cookies are used only with your consent.
You can manage or withdraw consent at any time via our cookie banner or browser settings.
For full details, see our Cookie Policy: [link]
6. Sharing Your Data
We share personal data only when necessary and with appropriate safeguards:
IT and hosting providers
Website analytics and marketing platforms
Professional advisers (e.g., legal, accounting)
Service partners assisting in our business operations
Regulators or authorities where required by law
We do not sell your personal data.
7. International Data Transfers
If we transfer your data outside the UK, we ensure appropriate protection using:
UK adequacy regulations; or
Standard contractual clauses/UK Addendum or IDTA; and
Additional security and contractual safeguards
Details available on request.
8. How We Protect Your Data
We use appropriate technical and organizational measures to protect your information, including:
Encryption
Access controls and authentication
Secure hosting
Monitoring and auditing
Staff training and confidentiality requirements
9. Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent (where we rely on consent)
Receive a copy of your data (data portability)
To exercise these rights, contact: [email protected]
We respond within one month.
10. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices of those third‑party websites.
11. How to Complain
If you are unhappy with how we use your data, please contact us first.
You also have the right to complain to:
Information Commissioner’s Office (ICO)
ico.org.uk
Telephone: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page.
